Common questions

Things people usually want to know.

Which countries is Kapshul available in?+
Kapshul is on the App Store in the United States, the United Kingdom and Canada. More countries are coming — if you're somewhere else, leave your email on the homepage and we'll tell you when Kapshul reaches you. Prices are shown in your local currency: US$3.99/month or US$29.99/year in the US, £3.99 or £29.99 in the UK, and CA$3.99 or CA$29.99 in Canada. The free tier covers 2 medications everywhere.
How is Kapshul different from other medication reminder apps?+
Most reminder apps buzz and hope you actually took the dose. Kapshul is built to keep your record honest. Home Alerts use your iPhone's location — privately, on the device — to notice when you've left home with a dose still due, and make it harder to mark a dose taken when you're not really there. Add Critical Alerts that break through silent mode for the doses that can't wait, an interface sized for easy reading, and a strict no-ads, data-stays-on-your-phone stance, and that's what sets Kapshul apart.
Is Kapshul free?+
Yes. The Free tier tracks up to 2 medications with all the core features: smart early, on-time and late reminders, pharmacy refill and prescription-renewal reminders, a 5,000+ medication database, and no ads. The Personal tier adds unlimited medications, Home Alerts, Critical Alerts and the home-screen widget.
How much does Kapshul cost?+
The Free tier covers 2 medications and all the core features — smart reminders, traffic-light alerts, pharmacy and doctor refill reminders, 5,000+ medication database, no ads. The Personal tier unlocks unlimited medications, Home Alerts, and the home-screen widget. Final price is pulled live from the App Store. Cancel anytime from your Apple ID settings.
What is a Critical Alert?+
A Critical Alert is a reminder that breaks through silent mode, Do Not Disturb and Focus, so a dose that really matters reaches you even when everything else is muted. Critical Alerts are off by default — you turn them on per medication, only for the doses that earn it.
How do Home Alerts keep my record honest?+
Set your home location once and your iPhone learns where home is. After that, if you leave with a dose still due, Kapshul nudges you before you go — and when a Home Alerts dose is due it checks you're actually home before it logs the dose as taken. It's the honest way to track the doses that matter. Your location is monitored on-device using iOS region monitoring and never leaves your phone.
Does Kapshul work for complex medication schedules?+
Yes. You can set medications for multiple times a day, specific hourly intervals, particular days of the week, or as-needed — and give each one its own early, on-time and late reminders. Set it up once per medication and Kapshul keeps the whole schedule straight.
Can Kapshul remind me to refill or reorder prescriptions?+
Yes. Kapshul reminds you before you run out — both to refill at the pharmacy and when a prescription is nearing renewal with your doctor. The full-screen alert gives you one-tap Call Pharmacy and Email Doctor actions so you can act on it straight away.
Does Kapshul work without an internet connection?+
Your schedule, reminders and medication history all live on your iPhone, so day-to-day tracking works offline. You only need a connection to search the medication database when adding a new medication and to sync your iCloud backup.
Where does my medication data live?+
On your iPhone. If you turn on iCloud backup, a copy is stored in your iCloud Drive — the same place your phone backs up everything else. It never reaches Kapshul's servers.
Do you sell my data to pharmacies or advertisers?+
No. We can't — we don't have it. Our servers store only your Apple user ID and subscription status. The medication data is on your phone.
Is there an Android version?+
Not yet — Kapshul is iPhone-only today, and an Android version is on the roadmap. We made the deliberate choice to build the best possible iOS experience first, using iOS-specific features like Sign in with Apple, the home-screen widget, Voice Control, and Siri / Apple Intelligence.
Will it work with my Apple Watch?+
Not yet — an Apple Watch app is coming later. The home-screen widget covers the most common 'check next dose' use case in the meantime, and you can use Siri on your watch to ask Kapshul what's next.
Can I share my medication list with a caregiver or family member?+
Coming soon to the Personal tier. You'll be able to add a caregiver who receives an SMS if you're late taking a dose — so the right person knows without you having to broadcast every move. Single-user is the default; caregiver alerts are opt-in, dose-specific, and never share your full medication history.
What happens if I delete my account?+
One tap in Settings revokes your Sign in with Apple link, deletes the server-side account record, wipes the on-device database, and removes your iCloud backup — all at once. GDPR Article 17 / CCPA compliant. There's no going back if you delete from your iCloud; we don't keep it.
Why no drug-interaction warnings?+
Deliberate. Drug interactions are clinical guidance and your doctor's job — not a tracker app's. We don't want to give you advice we're not qualified to give.